Privacy Policy

We understand that your personal information is important and we are committed to protecting your privacy. ACP | Australian Classic Pianos handles your personal information with care and in accordance with applicable Australian Privacy Laws, including the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, and share your information when you interact with us through our website or in person.

1 / Why We Collect Information

We collect personal information to:

• Deliver products and services to you

• Process payments and complete transactions

• Fulfil warranty obligations

• Understand your preferences and improve our services

• Communicate with you, including customer support

• Send you updates, promotions, or marketing materials (only if you opt in)

• Process rental or finance applications (if applicable)

2 / What We Collect

Personal information is typically collected when you place an order, make an inquiry, sign up for newsletters, or submit feedback. The types of information we may collect include:

• Full name

• Billing and delivery address

• Phone number

• Email address

• Order and transaction history

• Date of birth and driver’s licence (for rental or finance applications)

• Other details relevant to credit or rental assessments (if applicable)