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FAQ

Find answers to the most common questions about our pianos, services, and what makes us different.

  • Where do your pianos come from?
    All of our pianos are carefully handpicked from Japan. We source only the finest instruments, focusing on quality, sound, and durability to ensure they meet the highest standards.
  • What types of pianos do you sell?
    We offer a wide selection of pianos, including upright and grand pianos. Whether you’re a beginner, a seasoned player, or simply looking for a statement piece, we have something to suit your needs.
  • Why are your pianos handpicked?
    Each piano is hand-selected to ensure exceptional sound quality, craftsmanship, and longevity. By personally inspecting every instrument, we guarantee that only the best make it to our showroom.
  • Do you offer delivery and installation services?
    Yes! We provide professional delivery and installation services to ensure your piano arrives safely and is set up correctly in your home or space.
  • Can I try out the pianos before buying?
    Absolutely! We encourage you to visit our showroom, play a few notes, and experience the sound and feel of our pianos before making a decision.
  • Do you offer advice on choosing the right piano?
    Yes, we’re here to guide you every step of the way. Whether you’re buying your first piano or upgrading, we provide honest, expert advice to help you find the perfect match.
  • Are the pianos pre-owned or new?
    Our collection includes premium pre-owned pianos sourced from Japan. Each piano undergoes rigorous inspection and maintenance to ensure it meets our quality standards.
  • Do you offer financing options?
    We understand that a piano is a significant investment. Contact us for more information about financing options available to suit your budget.
  • Do your pianos come with a warranty?
    Yes, all of our pianos come with a warranty for your peace of mind. The warranty terms vary depending on the instrument, and we’ll provide all the details at the time of purchase.
  • Can I trade in my old piano?
    Yes, we offer trade-in options. Bring in your old piano, and we’ll evaluate it to provide a fair trade-in value toward your new purchase.
Contacts Us

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306 Stephensons Rd, Mount Waverley VIC 3149

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(03) 7009 6707

©2024 Australian Classic Pianos.

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